Dear Settlers,

We've identified an issue with our Support Ticket system, which prevents tickets from being created.

Rest assured that we're actively working to resolve this issue as soon as possible, and get the service back to full function.

In the meantime, if you have any issues or concerns, please try our other methods of contact such as the forums, social media or even a friendly poke in-game via a private message!

Happy Settling!
Your "The Settlers Online" Team

Dear adventurers

Due to technical problems, the pirate and sailor season is coming to an early end! We are working on it so that you can soon set off again into a new adventure season.

• What: Pirate and Sailor Adventure Bonuses + Seasonal Merchant
• End: 18.07.2023 - 20:00 CEST

Please plan your activities accordingly.

Happy Settling!
Your "The Settlers Online" Team

Dear Settlers,

A game update is scheduled for Thursday, July 13th.
During this time, the game will be unavailable.

• Day: Thursday, July 13th
• Game World: Closed
• Start: 13.07.2023 - Approx. 08:00 CEST
• End: 13.07.2023 - Approx. 12:00 CEST
• Adventures & Premium: Times will be extended.

This update includes a new chat channel, building skin system rework, and bug fixes! The change log can be found here.

Regards,

Your "The Settlers Online" Team

Dear settlers,

This update includes a new chat channel, building skin system rework, and bug fixes!

Read more about the version in our Change Log. 

Happy Settling,

Your "The Settlers Online" Team

Dear Settlers,

Game maintenance is scheduled for tomorrow, June 30th.
During this time, the game will be unavailable.

• Day: Friday, June 30th
• Game World: Closed
• Start: 30.06.2023 - Approx. 08:00 CEST
• End: 30.06.2023 - Approx. 10:00 CEST
• Adventures & Premium: Times will be extended.

The maintenance will fix rare occurrences of locked zone issues.

Regards,

Your "The Settlers Online" Team

Dear Settlers,

Game maintenance is scheduled for tomorrow, June 27th.
During this time, the game will be unavailable.

• Day: Tuesday, June 27th
• Game World: Closed
• Start: 27.06.2023 - Approx. 08:00 CEST
• End: 27.06.2023 - Approx. 12:00 CEST
• Adventures & Premium: Times will be extended.

During this maintenance, we will work on our infrastructure.

Regards,

Your "The Settlers Online" Team

Dear settlers,

Do you hear the shouts of your Settlers? They are cheering on their teams! This year's Summer event will kick off soon, so it's time to take a look at the upcoming features in the developer diary:

• New Culture Building: Print Press Workshop
• New Population Building: Inflatable Residence
• New Storage Building: Inflatable Storehouse
• New Specialist: Geologist on Vacation

Get your soccer jersey ready and start reading the developer diary!

Have a great summer!
Your "The Settlers Online" Team

Dear Settlers,

A game update is scheduled for tomorrow, June 1st.
During this time, the game will be unavailable.

• Day: Thursday, June 1st
• Game World: Closed
• Start: 01.06.2023 - Approx. 08:00 CEST
• End: 01.06.2023 - Approx. 12:00 CEST
• Adventures & Premium: Times will be extended.

This game update includes the technical implementation of this year's Summer Event, which begins on June 5th! The change log can be found here.

Regards,

Your "The Settlers Online" Team

Dear settlers,

This game update includes the technical implementation of this year's Summer Event, which begins on June 5th!

Read more about the version in our Change Log. 

Happy Settling,

Your "The Settlers Online" Team

Dear settlers,

a new version was uploaded to our test server today. Check out the Improvements and take a look at future adjustments.

Please note that this version is still being worked on and may contain some bugs or issues. We are looking forward to your Feedback!

Happy Settling,
Your "The Settlers Online" Team